Legal
Terms of Service
These terms apply to your use of this website and to arranging vehicle hire with Hermano Car Rental. Specific rental agreements, deposits, and insurance are confirmed at booking and handover.
Last updated: 12 May 2026
Acceptance
By using this website or requesting a booking, you agree to these terms. If you do not agree, please do not use the site or our services.
Services
We offer vehicle hire in Timor-Leste, including self-drive and optional driver services, subject to availability and our acceptance of each booking.
Information on this website (including indicative rates) is for guidance. Final terms, vehicle category, pricing in USD, and handover arrangements are confirmed when you book and when you sign rental documentation.
Booking & payment
Enquiries via WhatsApp do not guarantee availability until we confirm. Deposits, payment methods, and cancellation rules are communicated for each reservation.
You are responsible for providing accurate licence and identification information where required for self-drive hire.
Use of the vehicle
The vehicle must be used lawfully, only by authorised drivers named in the rental agreement, and within agreed territories and purposes. Fuel levels, damage, and traffic violations are handled as set out in your rental contract.
Website & limitation
This website is provided “as is”. We strive for accuracy but do not warrant that all content is error-free or complete at all times.
To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising from use of the site. Liability for vehicle hire is governed by your signed rental agreement and applicable law.
Acceptable use
You agree not to misuse the site (including attempting unauthorised access, scraping in a way that harms service, or submitting unlawful content through forms).
Governing law
These terms are governed by the laws of Timor-Leste, without regard to conflict-of-law rules. Courts in Timor-Leste shall have jurisdiction for disputes arising from these terms or use of the website, subject to mandatory consumer protections where applicable.
Contact
For questions about these Terms of Service, use the contact options on our Contact page.